AI-Powered User Engagement and Customer Retention Leader Recognized for Helping Brands Battle Retention Challenges and Maximize User Lifetime Value.
MOUNTAIN VIEW, CA: CleverTap, an AI-powered customer lifecycle and user retention platform, today announced it has been named a winner in Business Intelligence Group’s 2020 Artificial Intelligence Excellence Awards in the “Theory of Mind” category. Honoring the most innovative achievements in AI, the awards program recognizes organizations, products, and people who bring AI to life and apply it to solve real problems.
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“We are proud to be recognized for our unique AI-powered platform that helps brands deliver personalized and meaningful customer experiences,” said Sunil Thomas, co-founder and CEO, CleverTap. “AI is transforming the way companies are interacting with consumers. CleverTap is excited to be at the forefront of AI technology and is committed to pushing boundaries to battle user retention challenges and drive valuable engagement for consumer brands around the world.”
The “Theory of Mind” category recognizes AI solutions that interpret the world, including people, and understands that humans and things can alter feelings and behaviors. As a leading enterprise-grade, AI-powered SaaS platform, CleverTap helps consumer brands maximize customer lifetime value with more personalized customer experiences using real-time behavioral data and predictive modeling. The platform processes billions of events in milliseconds so marketers can respond to changes in customer behavior in real-time, regardless of audience size. CleverTap is used daily by many of the world’s leading marketers, across multiple industries ranging from food, finance and e-commerce to media/entertainment and travel/transportation.
“We are so proud to name CleverTap as a winner in our inaugural Artificial Intelligence Excellence Awards program,” said Maria Jimenez, chief nominations officer for Business Intelligence Group. “It was clear to our judges that CleverTap was using AI to improve the lives of their customers and employees. Congratulations to the entire team!”
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The Business Intelligence Group seeks out and rewards those with vision, creativity and persistence. Since 2012 their awards programs have recognized and rewarded hundreds of business executives, departments, products, and entire organizations for their innovation and leadership.