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New Delhi: Delhi International Airport Limited (DIAL) has signed an agreement with Indian Institute of Technology-Delhi (IIT-D) to enhance passenger experience and operational excellence by leveraging artificial intelligence-based predictive analytics. The agreement, signed on February 21, has been inked for a period of five years.
A team from IIT Delhi, through the institute’s industrial interface body — Foundation for Innovation and Technology Transfer (FITT), will carry out AI-based predictive analytics on identified areas of improvement and come up with next-level innovative solutions.
This engagement will benefit DIAL in improvised utilisation of its operational resources on a dynamic basis in response to varied passenger load and requirements throughout daily and periodic fluctuations.
Additionally, it will also help in better understanding of customer preferences and accordingly help DIAL design and deliver more customised services for passengers flying through IGI Airport, thereby enhancing the overall passenger experience.
Videh Kumar Jaipuriar, CEO of DIAL, said, “We continue to consistently upgrade our facilities to better respond to consumer preferences whilst providing world-class infrastructure and experience to all our passengers.”
A team from IIT Delhi, through the institute’s industrial interface body — Foundation for Innovation and Technology Transfer (FITT), will carry out AI-based predictive analytics on identified areas of improvement and come up with next-level innovative solutions.
This engagement will benefit DIAL in improvised utilisation of its operational resources on a dynamic basis in response to varied passenger load and requirements throughout daily and periodic fluctuations.
Additionally, it will also help in better understanding of customer preferences and accordingly help DIAL design and deliver more customised services for passengers flying through IGI Airport, thereby enhancing the overall passenger experience.
Videh Kumar Jaipuriar, CEO of DIAL, said, “We continue to consistently upgrade our facilities to better respond to consumer preferences whilst providing world-class infrastructure and experience to all our passengers.”
(Excerpt) Read more Here | 2022-03-01 03:39:00
