Empathy at work in artificial intelligence

Artificial Intelligence
Image credit: source

In shifting the culture of an organisation, empathy is starting to be seen as the new “secret sauce”. 

Danielle Krettek, founder of Google Empathy Lab and Minter Dial, author of Heartificial Empathy believe that empathy drives better results through better products and services, lifts staff engagement and might even help you fall in love! 

Danielle navigates us through the world of technology and empathy and Minter takes us even deeper into the world of artificial intelligence, empathy and chat bots!

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Producer: Maria Tickle

(Excerpt) Read more Here | 2021-02-26 06:49:01

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